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We reviewed Brinks against three other home security competitors, evaluated three of its home security plans and took note of all the positive and negative features. Brinks absolutely excels at customer
service and smart home features, doesn’t require a landline, and offers the “fastest alarm response” right to your smartphone. But the company lacks in its diversity of contract options, availability of any kind of theft guarantee, and in its transparency of some key features and prices. Whether or not the security system is “easy on you” is up for interpretation. If you’re well versed in current technology trends and appreciate the involvement of your smartphone and touchscreen devices for your home, you’re in luck. Brinks Home Security is incredibly tech oriented and partners with
the Nest brand for low maintenance, sleek tech options in the most basic Brinks package called “Nest Secure. ” These kinds of home automation features, which correlate with customer satisfaction according to J. D. Power’s survey, allow for your security system to be a hub for other smart devices, like automated locks and voice assistants. But they also might be more complicated than some people are looking for. Brinks may have everything you need for your home security system and it may be “tough on bad guys” with quick sensors and alarms, but it will likely only seem easy to those familiar with smart homes and smartphone technology.